Most popular questions
Frequently asked Questions
Canadian orders take between 3-5 business days to arrive from the shipping date. American orders may take up to 9 business days as we cannot know what happens with customs. All orders are processed within 2 business days and are not shipped or delivered on weekends or holidays. If we are running behind on filling your order, we will contact you to let you know.
Please allow longer processing time during busy times such as big sales and the winter holiday season.
**Due to COVID19, orders have been delayed up to 3 weeks from original estimated delivery date.
If you have any questions or concerns, we are happy to answer your email to firstname.lastname@example.org .
•Store credit for unopened/ unused products within 7 days of purchase with proof of purchase.
•Exchange on defective products.
•Shipping fees on all orders are non-refundable.
• For orders with free shipping, a standard shipping fee will be deducted (CAD $14.99)
• Return labels are not provided.
Only products purchased directly from Emi Nail School and Distribution Canada Inc. apply to our return policy.
Once you pay for your order, the address provided is final. However, if you contact us before the order dispatches we are happy to do our best to change the address for you!
You can contact us at email@example.com or DM us on Instagram @emischool_canada.
Our phone number is 647-297-7032
Facebook: Emi Nail School Canada
We send everything together in one package unless there is an abnormally large order. If we need to ship things separately, we will contact you and let you know.
Mon – Fri: 10am-4pm
– or contact for appointment
For any inquiries please email