Welcome to Emi Nail School and Distribution Canada Inc. Owner of www.emi-school.ca
Using one of our services makes you subject to our policies, terms, and conditions related to that service. We reserve the right to change any of the information on www.emi-school.ca and these terms and conditions at any time. Please read with care.
Order processing time
All orders are processed within 2 business days and are not shipped or delivered on weekends or holidays. If we are running behind on filling your order, we will contact you to let you know.
Please allow longer processing time during busy times such as big sales and the winter holiday season.
**Due to COVID19, orders have been delayed up to 3 weeks from original estimated delivery date.
If you have any questions or concerns, we are happy to answer your email to info@emischool.com
Shipping & tracking
Once your order has shipped, you will receive a shipment confirmation that will contain your tracking number. If you have not received this information, please contact us via email or social media and we will get you the info asap.
Shipping
All shipments inside Canada & the USA for orders over $250 before tax are free of charge.
Shipments within Canada & the USA under $250 before tax are a CAD $14.99.
If you would like express shipping, please contact us.
**Due to COVID19, shipment dates are not guaranteed.
Shipping to the USA
Shipping to the USA is CAD $14.99.
If you would like express shipping, please contact us.
Please note that if your order is abnormally large, you may experience longer wait time in the event of processing by the FDA.
Duties, Taxes, and Customs
Emi Nail School and Distribution Canada Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Emi School and Distribution Canada Inc. is NOT responsible for the loss, damage, confiscation, or Force Majeur that occur during transit. Because weather conditions can change drastically at any time, we also assume no liability for damage caused by changes in weather during transportation. Please ensure the shipping address provided is correct, packages returned due to incorrect shipping addresses will be at the purchaser’s expense.
Return Policy
•Store credit for unopened/ unused products within 7 days of purchase with proof of purchase.
•Exchange on defective products.
•No refunds.
•Shipping fees on all orders are non-refundable.
• For orders with free shipping, a standard shipping fee will be deducted (CAD $14.99)
• Return labels are not provided.
Only products purchased directly from Emi Nail School and Distribution Canada Inc. apply to our return policy.
Return Policy
The buyer has the right to refuse the goods at any time before payment. Goods can not be returned under any circumstance. Therefore, under a special situation, the buyer can contact the seller to discuss other options. The buyer must provide proof of order, payment and all the other necessary documentation (may be dates, condition and pictures) to the seller.
Delivery insurance:
Emi Nail School and Distribution Canada is offering delivery insurance base on the order. All the deliveries come with insurance from the shipping company. EMi Nail School and Distribution Canada is not responsible for lost and damaged goods of the buyer. Please make sure that you are contacting EMI to receive help, please be respectful and patient to solve any issues you may have.
Placing Orders
To place an order, log into Emi using your email address and password. If you find the product you’re looking for, click on it for more information. To purchase this product, click “Add to Cart”. Proceed in the same manner for the remaining products. “View Cart” allows you to view the purchases you have made at any time. On the View Cart page, select “Remove from cart” to remove items from your cart.
Sales Tax
Your purchase will be subject to the local sales tax rate of the shipping location.
Methods of Payment
The methods of payment accepted for online orders are Mastercard, Visa, American Express, Discover, and Interac e-Transfer.
We only accept Interac e-Transfer for select Canadian accounts. If you wish yo use this option, please contact us by phone with your invoice number.